Refund policy
Refund & Exchange Policy
We deliver 100% genuine and brand-new products. Please read carefully before purchase.
Exchange only if product is damaged, defective, or wrong, reported within 24 hours of delivery with unboxing video proof.
Product must be unused, with original box, invoice, warranty card, and accessories.
Refunds are not applicable — only replacement or repair as per brand policy.
Claims without video proof or reported late will not be accepted.
Used, opened, or missing-box products are not eligible for exchange.
Technical faults after use are covered under brand warranty (contact brand service center).
Non-compliant returns will be sent back at customer’s cost.
📩 For any issue, contact us within 24 hours with unboxing video proof and order details.